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Case

Tribal

Niche

Premium fresh pet food

Year

2026

Services

Email Marketing, Creative Development

About

TRIBAL is a premium pet food brand built around one core belief: that pet health starts with real, fresh food. With a growing UK customer base and an ambitious growth roadmap, they knew email needed to do more than inform, it had to convert. TRIBAL approached Vertical to overhaul their email marketing strategy and unlock the full power of Klaviyo.

Results

+74.3% conversion value, 74% more email conversions and 43% more site visits — with Klaviyo rebuilt and fully optimised for growth across flows, campaigns and creative.